Privacy Policy

1. Information We Collect
We may collect personal information when you interact with our website, including:

Name, email address, and phone number
Address and location details (when requesting quotes)
Details about your property or energy requirements
Information provided through forms, newsletter sign-ups, or contact requests
Technical data, such as IP address, browser type, and pages visited

We collect this data to provide our services, respond to inquiries, and improve your user experience.

2. How We Use Your Information
Your personal data may be used for the following purposes:

• To respond to enquiries and provide quotes or information
• To process orders or requests for services
• To send updates, newsletters, or marketing (only if you’ve opted in)
• To improve website functionality, security, and performance
• To comply with legal obligations

3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties to deliver services you request, such as:

• Service providers and contractors helping with installations or maintenance
• IT and cloud service providers that host or manage website data
• Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and only use it for the purposes we specify.

4. Cookies, Tracking & Pixels
Our website uses cookies, tracking technologies, and pixels from third-party providers, including Meta (Facebook) Pixel and Google Analytics, to improve user experience, measure website performance, and deliver personalized content or advertising.

Meta (Facebook) Pixel: Helps us understand user interactions, track conversions, and optimise advertising campaigns.
Google Analytics: Collects anonymous data on site usage to improve website performance and user experience.

We do not share personally identifiable information through these tools without your consent. You can manage cookie preferences or disable cookies through your browser settings.