Warranty

Daikin Heat pump boilers supplied on a DIY basis- 3 years parts Warranty for both the hydro box and external units
Daikin heat pump boilers supplied and installed (refrigeration circuit) and commissioning by NEC- 3years parts and Labour. 48 hour replacement external unit Guarantee. Subject to signing up to NEC annual Altherma Care Service. Please phone 01382 543339 for written details.
Daikin heat pump boilers have a service life expectancy of 15 years.
Alpha Solar Hot Water systems come with the following Warranties:

10 years on cylinder, 10 years on solar panel, 3 years on the drain back unit. All based on NEC commissioned systems. Life expectancy 20 year plus.

DIY systems, 12 months warranty applies.

While we take every effort to source the most reliable technology available, we are dealing with mechanical parts, and these sometimes, but thankfully very rarely, break down. We recognise that this is a fact of life but believe that a prompt response supported by a comprehensive guarantee, together with our strong relationships with suppliers, will minimise any potential inconvenience.

All installation work undertaken will be guaranteed by The Natural Energy Company. We issue a comprehensive warranty, which serves to give you peace of mind and confidence in both our products and service. contact us

All the products that we sell have been chosen as a result of rigorous sectional and testing. Combined with our strong supplier relationships we offer the full manufacturer's warranties. Warranty periods vary for each product, but we also assess the projected life expectancy. In many cases (hest pump boilers and wind turbines) this is as much as 15 - 20 years, which is in excess of a typical domestic boiler, and this reflects the high build quality of our products.

A long life expectancy will make your decision more cost effective over time. contact us